News, Events & Notices
Appalachian Wireless is Eastern Kentucky's leading provider of high quality telecommunications products and services since 1991. Headquartered in Ivel KY, Appalachian Wireless (www.appalachianwireless.com) operates advanced cellular telephone and paging networks, and is dedicated to providing today's most innovative communications products and services at affordable prices to local communities across Kentucky and Western Virginia. A commitment to excellence is the standard by which the company operates. Appalachian Wireless is active in the communities it serves through involvement in the local Chambers of Commerce and civic organizations, and provides scholarships to graduating seniors to offset higher education costs. Appalachian Wireless is the only locally-owned and operated cellular carrier to deploy CDMA technology, a standard enjoyed by over 225 million people worldwide, and an advanced satellite-based paging network. With CDMA, customers can enjoy instant messaging, sending and receiving pictures, full Internet connectivity, and ultra-clear voice communications on cellular telephones from leading manufacturers like Motorola, Samsung, LG, Nokia, Kyocera, and BlackBerry. Appalachian Wireless' products and services are available through its company retail stores and dealer network. Through its parent company, East Kentucky Network (www.ekn.com), Appalachian Wireless also operates a redundant high-speed fiber optic telecommunications network in Eastern Kentucky.
Appalachian Wireless today announced that it has entered into an agreement with Verizon Wireless to participate in the LTE in Rural America program. Under the LTE in Rural America program, Appalachian Wireless will deploy and operate a state of the art 4G LTE network which will provide greater telecommunications capabilities and choices for the residents of eastern Kentucky.
Gerald Robinette, CEO of Appalachian Wireless, said, "We are dedicated to providing today's most innovative communications products and services to our customers. The LTE in Rural America program ensures that we will be able to efficiently serve our community and offer our customers the same state of the art LTE network capabilities that are being deployed in larger urban markets in the United States and around the world. This will result in enhanced high speed data services for our customers locally and when traveling away from home."
Under the agreement, Verizon Wireless will lease to Appalachian Wireless its 700 MHz upper C block wireless spectrum in the Appalachian Wireless service areas where Verizon Wireless has not constructed a network. Using the leased spectrum, Appalachian Wireless will construct and operate a 4G LTE network in eastern Kentucky and parts of West Virginia serving Appalachian Wireless customers, Verizon Wireless customers and customers of other LTE in Rural America participants. In addition, Appalachian Wireless customers will have access to Verizon Wireless' 4G LTE network throughout the United States.
About Appalachian Wireless
Appalachian Wireless is Eastern Kentucky's leading provider of high quality telecommunications products and services since 1991. Headquartered in Ivel KY, Appalachian Wireless' products and services are available through its company retail stores and dealer network. A commitment to excellence and superior customer service are the standards by which the company operates. Through its parent company, East Kentucky Network (www.ekn.com), Appalachian Wireless also operates a redundant high-speed fiber optic telecommunications network in Eastern Kentucky.
Appalachian Wireless, a division of East Kentucky Network and the leading provider of high quality wireless telecommunications products and services in Eastern Kentucky, announced today service enhancements in Harlan County.
On behalf of Appalachian Wireless, Gerald Robinette, Chief Executive Officer, is pleased to announce the availability of new service in the Wallins Creek area. In our continuing efforts to provide exceptional service and the newest technology to our customers, Appalachian Wireless recently began transmitting CDMA signal to this Harlan County community. Areas of improved service include Wallins Creek, portions of State Route 219, US119, and areas surrounding Wallins Creek.
With CDMA technology, we are providing service with amazing call clarity, all-in-one communication devices with improved security, color graphics, polyphonic sounds, as well as the capability to wirelessly browse the Internet with speeds that are comparable to DSL, including the ability to send and receive pictures. All this and more from your local wireless company --Appalachian Wireless!
As a local provider of telecommunication services, we have a genuine interest in the well-being of the communities that we live and work in. Our goal is to continue to expand our coverage areas while offering the newest technology to our local businesses and families. We strive to provide the tools and capabilities that allow a local business to compete with large, nationally-known corporations, while still meeting the needs of the individuals in our service area. Your success is important to us!
Danny VanHoose, Director of Marketing states, "This new service covers an area of Harlan County that previously had no wireless signal and demonstrates Appalachian Wireless’ commitment to the residents of Harlan County."
Please visit our website at appalachianwireless.com or feel free to call us at 606/477-2355 or 800/438-2355 if we can provide any further information or answer any questions you may have regarding this new service.
Appalachian Wireless is the premier CDMA technology based provider of wireless phone services in Eastern Kentucky and Western Virginia. With now nearly 160 cell sites, serving 29 counties, Appalachian Wireless provides the best digital coverage in over 8,000 square miles. Headquartered in Ivel, KY, Appalachian Wireless provides the best local customer service to its licensed population base of 670,600 people in Kentucky, Virginia, West Virginia and Tennessee. Consumers can purchase phones and service from more than 50 Appalachian Wireless stores and authorized dealers. More information about Appalachian Wireless can be found at www.appalachianwireless.com. You always get more with Appalachian Wireless.
Appalachian Wireless, a division of East Kentucky Network and the leading provider of high quality wireless telecommunications products and services in Eastern Kentucky, announced today service enhancements in Johnson County.
On behalf of Appalachian Wireless, Gerald Robinette, Chief Executive Officer/General Manager, is pleased to announce the availability of new service in Wittensville. In our continuing efforts to provide exceptional service and the newest technology to our customers, Appalachian Wireless recently began transmitting CDMA signal to this Johnson County community. Areas of improved service include Wittensville, portions of US23, State Route 993, 581, Whippoorwill Road, Tutor Key, and Stambaugh.
With CDMA technology, we are providing service with amazing call clarity, all-in-one communication devices with improved security, color graphics, polyphonic sounds, as well as the capability to wirelessly browse the Internet with speeds that are comparable to DSL, including the ability to send and receive pictures. All this and more from your local wireless company – Appalachian Wireless!
As a local provider of telecommunication services, we have a genuine interest in the well-being of the communities that we live and work in. Our goal is to continue to expand our coverage areas while offering the newest technology to our local businesses and families. We strive to provide the tools and capabilities that allow a local business to compete with large, nationally-known corporations, while still meeting the needs of the individuals in our service area. Your success is important to us!
Danny VanHoose, Director of Marketing states, "This new service covers an area of Johnson County that previously had low wireless signal and demonstrates Appalachian Wireless’ commitment to the residents of Johnson County."
Please visit our website at appalachianwireless.com or feel free to call us at 606/477-2355 or 800/438-2355 if we can provide any further information or answer any questions you may have regarding this new service.
Appalachian Wireless is the premier CDMA technology based provider of wireless phone services in Eastern Kentucky and Western Virginia. With now nearly 160 cell sites, serving 29 counties, Appalachian Wireless provides the best digital coverage in over 8,000 square miles. Headquartered in Ivel, KY, Appalachian Wireless provides the best local customer service to its licensed population base of 670,600 people in Kentucky, Virginia, West Virginia and Tennessee. Consumers can purchase phones and service from more than 50 Appalachian Wireless stores and authorized dealers. More information about Appalachian Wireless can be found at www.appalachianwireless.com. You always get more with Appalachian Wireless.
Appalachian Wireless, a division of East Kentucky Network and the leading provider of high quality wireless telecommunications products and services in Eastern Kentucky, announced today service enhancements in Knott County.
On behalf of Appalachian Wireless, Gerald Robinette, Chief Executive Officer/General Manager, is pleased to announce the availability of new service in the Carr Creek area. In our continuing efforts to provide exceptional service and the newest technology to our customers, Appalachian Wireless recently began transmitting CDMA signal to this Knott County community. Areas of improved service include the communities of Cody, Carr Creek, Smithsboro and portions of Route 160 and Highway 15.
With CDMA technology, we are providing service with amazing call clarity, all-in-one communication devices with improved security, color graphics, polyphonic sounds, as well as the capability to wirelessly browse the Internet with speeds that are comparable to DSL, including the ability to send and receive pictures. All this and more from your local wireless company – Appalachian Wireless!
As a local provider of telecommunication services, we have a genuine interest in the well-being of the communities that we live and work in. Our goal is to continue to expand our coverage areas while offering the newest technology to our local businesses and families. We strive to provide the tools and capabilities that allow a local business to compete with large, nationally-known corporations, while still meeting the needs of the individuals in our service area. Your success is important to us!
Danny VanHoose, Director of Marketing states, "This is the 2nd new tower in Knott County in the past six weeks. Our new tower at Cordia and this new tower at Cody have significantly improved the service to the residents of Knott County."
Please visit our website at appalachianwireless.com or feel free to call us at 606/477-2355 or 800/438-2355 if we can provide any further information or answer any questions you may have regarding this new service.
Appalachian Wireless is the premier CDMA technology based provider of wireless phone services in Eastern Kentucky and Western Virginia. With now nearly 160 cell sites, serving 29 counties, Appalachian Wireless provides the best digital coverage in over 8,000 square miles. Headquartered in Ivel, KY, Appalachian Wireless provides the best local customer service to its licensed population base of 670,600 people in Kentucky, Virginia, West Virginia and Tennessee. Consumers can purchase phones and service from more than 50 Appalachian Wireless stores and authorized dealers. More information about Appalachian Wireless can be found at www.appalachianwireless.com. You always get more with Appalachian Wireless.
Appalachian Wireless, a division of East Kentucky Network and the leading provider of high quality wireless telecommunications products and services in Eastern Kentucky, announced today service enhancements in Knott County.
On behalf of Appalachian Wireless, Gerald Robinette, Chief Executive Officer/General Manager, is pleased to announce the availability of new service in Cordia. In our continuing efforts to provide exceptional service and the newest technology to our customers, Appalachian Wireless recently began transmitting CDMA signal to this Knott County community. Areas of improved service include the community of Cordia, Lotts Creek and portions of route 1088 and 942.
With CDMA technology, we are providing service with amazing call clarity, all-in-one communication devices with improved security, color graphics, polyphonic sounds, as well as the capability to wirelessly browse the Internet with speeds that are comparable to a home dial-up connection, including the ability to send and receive pictures. All this and more from your local wireless company – Appalachian Wireless!
As a local provider of telecommunication services, we have a genuine interest in the well-being of the communities that we live and work in. Our goal is to continue to expand our coverage areas while offering the newest technology to our local businesses and families. We strive to provide the tools and capabilities that allow a local business to compete with large, nationally-known corporations, while still meeting the needs of the individuals in our service area. Your success is important to us!
Danny VanHoose, Director of Marketing states, "This new service covers an area of Knott County that previously had no wireless service and demonstrates Appalachian Wireless' commitment to the residents of Knott County."
Please visit our website at appalachianwireless.com or feel free to call us at 606/477-2355 or 800/438-2355 if we can provide any further information or answer any questions you may have regarding this new service.
Appalachian Wireless is the premier CDMA technology based provider of wireless phone services in Eastern Kentucky and Western Virginia. With now nearly 160 cell sites, serving 29 counties, Appalachian Wireless provides the best digital coverage in over 8,000 square miles. Headquartered in Ivel, KY, Appalachian Wireless provides the best local customer service to its licensed population base of 670,600 people in Kentucky, Virginia, West Virginia and Tennessee. Consumers can purchase phones and service from more than 50 Appalachian Wireless stores and authorized dealers. More information about Appalachian Wireless can be found at www.appalachianwireless.com. You always get more with Appalachian Wireless.
Ivel, KY - January 15, 2010
The HTC Hero is an exciting addition to the Appalachian Wireless lineup.
The Hero is Appalachian Wireless' first Android phone offering and it is sure to please. Android is an extremely powerful, flexable mobile phone operating system, owned by Google, which allows anyone to develop Applications ("Apps"), many of which are available as free downloads to Hero owners via the pre-installed Android Marketplace. This system of free Apps runs the gambit from games to business software to social networking and everything in between.
The HTC Hero is also the first phone that uses HTC's new Sense interface. Using a system of widgets and shortcuts, you decide where everything is on the phone, just like a computer desktop and customizing your phone to really be YOUR phone. HTC Sense is more than a user interface, it's a design experience.
Appalachian Wireless is proud and excited to offer the first of what promises to be many Android powered phones, the HTC Hero.
Ivel, KY - January 15, 2010
Blackberry is known world-wide for offering business oriented devices that allow users to take their office work with them on the go. Recently Blackberry has started adding features that the rest of the mobile industry has been offering for years. With the addition of a camera as well as music/media center, Blackberry now offers a device that can do it all.
The Blackberry Tour is a high-end messaging phone which combines the multimedia features of the Curve with the global roaming of the World Edition. Offering advantages over previous Blackberry models, including a higher-resolution display, 3.2-megapixel auto-focus camera, and faster EVDO Rev A (3G) data the Tour supports both CDMA and GSM frequency bands, keeping you connected to your mobile office whether youre in London, KY or London, UK.
Appalachian Wireless is proud to add the Blackberry Tour 9630 to our lineup, and look forward to bringing you additional Blackberry products and phones in the future.
Ivel, KY - March 3, 2008
In an effort to reduce texting spam and spoofing (entering someone else's information or phone number instead of the actual sender's) Appalachian Wireless has removed the text messaging center from the website.
Ivel, KY - February 27, 2008
In support of the Mountain Arts Center, the Kentucky Opry and in it's ongoing effort to further encourage the Regional Arts Education Program, Appalachian Wireless Director of Marketing, Danny VanHoose (left) presents a check to Assistant Director of the Mountain Arts Center, Freddie Goble (right).
Ivel, KY - February 26, 2008
Just Relax! Appalachian Wireless, the best service provider in the region, now has you covered even on the high seas. Your Appalachian Wireless service now works on most major cruise lines, including the following:
Carnival Cruise Lines
Island Cruise Lines
Orient Cruise Lines
The Scholar Ship Lines
Windstar Cruise Lines
Disney Cruise Lines
Regent Cruise Lines
Cunard Cruise Lines
Celebrity Cruise Lines
Princess Cruise Lines
Seabourn Cruise Lines
Norwegian Cruise Lines
Holland America Cruise Lines
Royal Caribbean International
All aboard for great savings and service that works where ever you are? Cruise on into the best service provider in the region and take your connection everywhere.
Ivel, KY - November 29, 2007
Appalachian Wireless, the best service provider in the region, is pleased to announce fantastic new rates for our prepaid customers. Appalachian Wireless Prepaid Services are now NATIONWIDE and now only $0.15 per minute! Prepaid cards are now available in $10 and $30 amounts.
What does this mean for you? Better Service and better savings!
Let's take a closer look:
If you had bought a $10.00 card you would have had 20 minutes. Now you have 66.
If you had bought a $25.00 card you would have had 71 minutes. Now you have 166.
If you had bought a $50.00 card you would have had 200 minutes. Now you have 333.
If you had bought a $100.00 card you would have had 500 minutes. Now you have 666 minutes.
Your balance was being divided by .50, .35, .25, or .20 depending on which card you most recently bought. The entire balance is now divided by .15, so no matter how many minutes you had before, you will have more now.
And as always no credit check, application or personal information is required for the prepaid service.
Ivel, KY - October 22, 2007
Appalachian Wireless, the best service provider in the region, would like to inform our customers and clients of an email now in ciruclation, claiming that service providers will soon be releasing their number database to the public domain. That email is false and is considered to be an internet "urban legend". Appalachian Wireless WILL NOT release our number database to anyone without approval from the owner of the account or court order via formal subpoena. For more information on this please visit The Federal Trade Commission website here. Be aware. If something you receive via email sounds suspicious or "too good to be true" it often is. Please visit Snopes.com for information on several common email scams and so-called 'urban legends'.
Ivel, KY - October 5, 2007
Appalachian Wireless, the best service provider in the region, announces a new and Enhanced Voice Mail system. The Enhanced Voice Mail system allows for larger voice mail memory with longer message retention and notification. Existing voice-mail users can access their voice-mail using the following commands. .
To Activate:
You will need to set up the new box by dialing your cellphone number.
When you hear the automated voice - Press *
You will be asked for the password (the last four digits of your phone number is the default.)
- Dial 1 for New Messages.
- Dial 3 for Advanced Options.
- Dial 5 to Repeat Current Message.
- Dial 7 to Delete message.
- Dial 9 to Save Message.
Dial * for Help.
Dial # to Exit.
Dial 2 to Change Folders.
Dial 0 (Zero) to access Mail Options.
- Dial 1 to record Unavailable Message.
- Dial 2 to record Busy Message.
- Dial 3 to record Name.
- Dial 4 to Record Temporary Greeting.
- Dial 5 to Change Password.
Dial * for Main Menu.
Should you experience any issues with voice mail or if you are a new user wishing to add voice mail to your account, please contact our Customer Service Representatives for more information.
Ivel, KY - September 20, 2007
Appalachian Wireless, the best service provider in the region, makes a "Clean Sweep" of local Readers Choice awards with the latest being the "The Best of the Best" given by the Williamson Daily News. The power of Appalachian Wireless won "Best Cellular Service" for both the Martin/Pike and Mingo/Logan sections of the Daily's service area. Appalachian Wireless was also voted "Best In the Valleys" by readers of the Appalachian News Express and "Best Between the Lakes" by readers of the Paintsville Herald.
Ivel, KY - September 19, 2007
In compliance with FCC requirements, Appalachian Wireless, the best service provider in the region will be discontinuing our analog service February 18, 2008.
The discontinuation will effect the following models:
Motorola: Microtac 650, Microtac Elite, StarTac (all were analog unless they stated "digital" on the phone), and the Vader.
Nokia: 252, 282, 918, 232, and 239.
All bag phones or mounted phones were analog except for the more recent Motorola M800.
We urge our customers to upgrade to the latest CDMA digital handsets. For more information, including phone models, plans and pricing please contact our customer service representatives at 1-800-438-2355.
Ivel, KY - August 20, 2007
Nokia announces recall on battery model BC5C due to overheating issues. Appalachian Wireless customers can check their battery model by removing the back cover of their phone and checking the model number listed. Should you have a BC5C model battery please contact Nokia directly, at 1-888-259-4399 for further instructions regarding replacement.
Ivel, KY - June 22, 2007
Appalachian Wireless, the best service provider in the region, holds its Annual Golf Tournament at the Paintsville Country Club which raises money for a different charity each year. This year the Ronald McDonald House of both Lexington and Huntington was the recipient.
Danny VanHoose, Director of Marketing, presenting tournament proceeds to Tanyia Oakley.
Over $8,000 was raised during the tournament which will be used by the organization to not only continue to provide a place to stay for families who are out of town for extended medical stays, but also will help the dental mobile unit based in Hazard.
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