3G Shutdown Phone Check
At Appalachian Wireless, we are constantly striving to enhance our network and relationships with roaming partners to provide the best possible experience for our customers. These enhancements can lead to significant changes as older technologies are replaced with newer ones. One such change is expected to happen later this year. By December 2022, we expect that older 3G services will be turned off on our network, as well as the networks of many of our roaming partners across the nation. In order to prepare for this 3G shutdown, we need to ensure you have a device that is set up for VoLTE service.
Search for your device below
The list below contains previously-sold Appalachian Wireless devices that do not support VoLTE and will lose service after the 3G Shutdown.
Unsupported Devices List
- Alcatel 988 (SHOCKWAVE)
- Audiovox 6700
- HTC 6325 (MERGE)
- HTC 6410 (DESIRE 4G)
- HTC 6435 (DELUXE 4G)
- HTC 6500 (ONE)
- HTC 6850 (PRO)
- HTC ADR6250 (HERO)
- HTC ADR6280 (GOLF)
- HTC ADR6290 (ONE V)
- HTC M8
- HTC M9
- HTC WILDFIRE
- iPhone 4
- iPhone 4S
- iPhone 5
- iPhone 5C
- iPhone 6
- iPhone 6 Plus
- Kyocera KY S4000
- Kyocera 440
- Kyocera 4510 (DURAXA)
- Kyocera DURASCOUT
- Kyocera K323
- Kyocera KX16 (CANDID)
- LG 100
- LG 160 (FLUID)
- LG 170 (FLUID 2)
- LG 200 (SABER)
- LG 230
- LG 260 (RUMOR)
- LG 300
- LG 357
- LG 370 (FORCE)
- LG 700 (VOLT)
- LG 740 (AXIS)
- LG 830 (SPYDER)
- LG 840 (SPYDER2)
- LG 8575 (SAMBA)
- LG 9250 (ELLIPSE)
- LG 9600 (VERSA)
- LG AN270 (EXCHANGE)
- LG AN272 (CONVERSE)
- LG AN510 (PRESTIGE)
- LG AS680 (OPTIMUS 2)
- LG AS695 (OPTIMUS PLUS)
- LG AS730 (OPTIMUS SELECT)
- LG AS855 (IGNITE)
- LG AS985 (G3)
- LG AS986 (G4)
- LG F5 (OPTIMUS)
- LG LGRS988 (G5)
- LG LGUS996 (V20)
- LG LV5
- LG RS500 (K8)
- LG RS987 (V10)
- LG US997 (G6)
- LGK30 LGLMQ710
- Motorola 1250 (MAXX)
- Motorola A854 (MILESTONE)
- Motorola E815
- Motorola K1 (KRZR)
- Motorola M800
- Motorola MB809 (MILESTONE X)
- Motorola MB867 (MILESTONE X2)
- Motorola QA30 (HINT)
- Motorola RAZR FIRE
- Motorola RAZR PEARL
- Motorola V262
- Motorola V323
- Motorola V323i
- Motorola V3CS (RAZR)
- Motorola V8160 (VULCAN)
- Motorola V840 (QUANTICO)
- Motorola V9M2 (RAZR2)
- Motorola VE20 (VEGAS)
- Motorola VE240 (DOVER)
- Motorola VE440 (CADBURY)
- Motorola VE465 (FROST)
- Motorola W315
- Motorola W385
- Motorola W385
- Motorola WX404 (GRASP)
- Motorola XT1050 (MOTO X)
- Motorola XT861 (MILESTONE 3)
- Motorola XT908 (RAZR MAXX)
- Motorola Z6M (ROKR)
- Nokia 1606
- Nokia 2135
- Nokia 6015
- PCD 8635 (COACH)
- PCD CDM-2030 (WRANGLER)
- Samsung A870 (SIREN)
- Samsung G360 (CORE PRIME)
- Samsung G900 (GALAXY S5)
- Samsung G920 (G6 FLAT)
- Samsung G925 (G6 EDGE)
- Samsung G930 (GALAXY S7)
- Samsung G935 (GALAXY S7 EDGE)
- Samsung G950 (GALAXY S8)
- Samsung G955 (GALAXY S8 PLUS)
- Samsung i435 (GALAXY S4 MINI)
- Samsung i500 GALAXY
- Samsung i545 (GALAXY S4)
- Samsung J3
- Samsung N920 (NOTE 5)
- Samsung N950 (GALAXY NOTE 8)
- Samsung R100 (STUNT)
- Samsung R250 (CONTOUR)
- Samsung R260 (CHRONO)
- Samsung R270 (COCO 3/CHRONO2)
- Samsung R300
- Samsung R350 (FREEFORM)
- Samsung R390 (PINGER 4)
- Samsung R460 (MYSHOT2)
- Samsung R480 (PINGER 5)
- Samsung R500 (HUE)
- Samsung R520 (TRILL)
- Samsung R580 (PROFILE)
- Samsung R600 (ADORN)
- Samsung R640 (CHARACTER)
- Samsung R720 (ADMIRE)
- Samsung R810 (FINESSE)
- Samsung S5660 (GIO/REPP)
- Sonim R3 (SHIELD)
- Sonim XP3
- Sonim XP3400
- Sonim XP3400S
- Sonim XP3410
- UT STARCOM 6900
- UT STARCOM 8932
- UT STARCOM 8935
Please note that the above list only covers previously sold Appalachian Wireless devices. Customer-provided equipment may need additional verification.
If you still have questions or concerns regarding your device status, you can give us a call at (800) 438-2355 or stop by a local Appalachian Wireless retail store.