Lifeline Benefit Program

You can afford reliable wireless phone or tablet service!*

You may qualify if your household income is at or below 135% of the Federal Poverty Guidelines or if any member of your household is currently enrolled in:
  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension Benefit
  • Survivors Pension Benefit

Carry any phone or tablet on the plan you want!

Federal Lifeline
$5.25 discount available on any eligible plan with at least 1000 voice minutes (phones only)
$9.25 discount available on any eligible plan with at least 4.5 GB of data (phones or tablets)
Ky Lifeline
$6.00 discount available on any eligible plan with unlimited voice (phones only)
Step 1: Check Eligibility
You must apply through the Lifeline National Verifier. Please visit for more information on how to apply.
Step 2: Enroll with Us
After your Lifeline eligibility has been approved by the Lifeline National Verifier, you can enroll with Appalachian Wireless and the Lifeline discount will be applied to reduce your bill. You must submit a completed Appalachian Wireless Lifeline Enrollment form, which is available here or at any retail store.

Contact us today to find out how the area’s best wireless service provider can help you get connected.

1Find the qualifying income limits based on household size at

Lifeline is a government assistance program. Benefit amounts and minimum standards for eligible plans are determined by the federal and/or state government and are subject to change. Your Lifeline benefit is non-transferable. Proof of eligibility is required, and only eligible customers may enroll. Only one Lifeline discount is allowed per household. Consumers who willfully make false statements in order to obtain the Lifeline benefit can be punished by fine or imprisonment or being barred from the program.

The Lifeline discount will be applied beginning in the service period that includes the first day of the month following successful enrollment. Appalachian Wireless offers Lifeline services only in Kentucky. The Lifeline Enrollment Form must be in the name of the account holder. Lifeline is not available on Forward Pay plans.