Support You Can Trust, From People You Know
Local Customer Service
When you call Appalachian Wireless, you're speaking with someone from right here in Eastern Kentucky. Our dedicated customer service team understands the region, your needs, and how to help—because we live and work here, just like you.
With 23 retail stores serving 28 counties and a team that truly cares, we’re always close by to assist you. Whether it’s a quick question or hands-on support, our local experts are ready to help you stay connected.
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Upgrading
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Trade In Your Device
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Upgrade easily by trading in your old device for credit toward a new one.
BYOD
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(Bring Your Own Device) and enjoy our reliable service with flexible plans.