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Customer Self Care Center

New Customer Care Account Set Up

To Create a New Account

  1. Select "New Account"
  2. Read the forms and check box indicating that you have read and agree to the Terms of Use.
  3. Select "I agree" and "Submit"
  4. At the New Account Set Up screen, enter all information including the following:
    • Complete Username
    • Password (must be at least 6 characters long and a combination of letters and numbers)
    • Confirm the password, account number,cell phone number, and e-mail address
    • Choose a security question
    • Enter the answer for your security question
  5. Select "Next"
  6. Select "Next" again to request a PIN
  7. Select "Request a PIN" to request a PIN. You will receive the PIN via postal mail within 3-5 days.

To Activate Your Account Using Your PIN Number

  1. Select "My Account" from the top menu bar
    • Enter the username used to create your account.
    • Enter the password used to create your account.
  2. Select "Login Now"
  3. Enter the PIN number you received via postal mail or sms
  4. Select "Next"
  5. Account activation will now be complete!

 G  New Account Setup