Support Center

Can I accept collect calls on my cell phone?

Customers can receive collect calls from jails and or prisons. If the person placing the collect call has money on an account it will instruct you that you are receiving a prepaid call and ask if you wish to accept.  If the person placing the call has not prepaid for the call it will instruct you on how to enter a credit card in order to accept the call.

Published on August 13, 2020
Updated on June 23, 2023