Support Center

What is the Free eSIM Trial?

Try Appalachian Wireless free for 30 days with unlimited talk, text, and data in the U.S. No contracts. No credit card. No commitment. See the bottom of the article for full disclosures.

How do I know if my phone is compatible?

You need an unlocked, eSIM-capable device. We help you check compatibility by verifying your IMEI number during signup.

How do I find my IMEI?

Apple Devices 

Samsung Devices 

Will I lose my current number?

No. You keep your current carrier and number. We give you a temporary Appalachian Wireless trial number.

What is included in the trial?

Unlimited talk, text, and data in the U.S. for 30 days.

How do I sign up?

1. Check your phone's compatibility.
2. Fill out the registration form.
3. Download the Appalachian Wireless eSIM.

How do I access the Appalachian Wireless service if I have a dual SIM?

If you have more than one service activated on your device, be sure you have the correct phone number for calls and texts set as default to ensure you're utilizing the Appalachian Wireless network. 

Apple Devices:  

Go to Settings > Cellular, then make sure you have at least two lines (below SIMs). ...
Turn on two lines—tap a line, then tap Turn On this Line. ...
Choose the default line for cellular data—tap Cellular Data, then tap a line. ...
Choose the default line for voice calls—tap Default Voice Line, then tap a line.

Android Devices:

Open the Settings app on your Android phone.  
Navigate to Connections (or a similar option depending on your phone).  
Select SIM card manager (or a similar option).  
Choose the SIM card you want to use for calls, text messages, or mobile data.   

Note:  The exact steps may vary slightly depending on your phone model and manufacturer, but the general process is similar.  
Make sure you have a second SIM card enabled in your phone's settings to use this feature.

Does it cost anything?

No! It’s completely free. No credit card required.

What happens after the trial ends?

Your trial service ends automatically after 30 days. If you love the service, you can easily switch to a regular plan.

Who is eligible?

- Must live in Appalachian Wireless’ home service area.
- Must have an unlocked eSIM-compatible device.
- No service with us in the past 12 months.
- Must be age 18 or older. 
- No outstanding balances.

Can I keep the trial number?

No. If you decide to switch to Appalachian Wireless, you can easily transfer your existing number from your current carrier or get a new number. 

Where can I get help?

Call (800) 438-2355 or visit one of our friendly representatives at any retail store.

Full Disclosures:  Try our service free for 30 days. Unlimited data, talk & text within the U.S. To be used solely for evaluation purposes and for personal, non-commercial use. We reserve the right to end free trial service for any reason, including instances of excessive, abusive, or fraudulent use as determined in our sole discretion. One trial per household. Must reside in our home service area. You are not eligible if you or your household currently have service with us, have had service within the last 12 months, or owe a balance for past services. An unlocked eSIM device is required that has not been used in a free trial in the last 6 months. You’ll receive a trial phone number that belongs to Appalachian Wireless and cannot be retained or ported to another carrier. All terms subject to change at any time without prior notice. Service is subject to Terms and Conditions and all policies.