Support Center

My service varies and isn't consistent. Is there a reason for this?

The more technology evolves the more conflict is found with the older, outdated 3G services. For example, one issue we hear from customers is that they often have to airplane mode their phones to keep LTE service on their devices in lower signal areas. Once 3G is shutdown that conflict will be eliminated, leading to an improved experience for many users, leaving VoLTE/LTE signal as the only source.

Published on November 4, 2022