Samsung Galaxy A10e - Tutorials & Guides

Getting started

Getting to know the front of your device
Explore an interactive view of the Home screen and buttons on your device. Learn about various icons, buttons, and features on the front of your device to find where they're located and what they do.

Getting to know the back of your device
Discover features on the back of your device with an interactive view. Learn the location of your camera, buttons, and more.

Unlocking the screen
Follow along to unlock the screen on your device. Screen locks secure your device and protect your device from being accessed by other people. Your device may automatically lock after a certain amount of time depending on your screen timeout settings.

Inserting and removing the nano SIM card
Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

Inserting and removing a microSD card
A microSD card can increase your available storage, providing additional room to store photos, videos, music, documents, and more. Learn how to insert a microSD card into your device.

Changing the language
Discover how to change the language settings on your device. You can have multiple languages on your device or you can change the main language on your device.

Charging your phone
Learn how to charge your device to avoid running out of battery power. Keeping your device's battery well-charged will allow you to use it throughout the day without interruption.

Home screen

Creating folders
Learn how to create a folder on the home screen to help organize your applications. You can create folders for categories of apps such as Banking, Travel, Utilities, Social Media and more to customize your device.

Managing open apps
Learn how to manage your open applications. This guide will explain how to switch between and close any apps that are running on your device. You can also see all of your currently running apps by accessing the Recents screen.

Managing widgets
Learn how to use modules, also known as widgets, to help you keep important information at the tips of your fingers. Widgets allow you to do things such as preview upcoming events, see recent emails, and have access to your favorite contacts. You can place apps on your home screen similar to how you place widgets to your home screen.

Adding and removing Home screen pages
You can rearrange or move applications to a new or different home screen. Your device can have multiple home screens to suit your needs.

Changing the wallpaper
Learn how to change the background of the home screen on your device.

Adding the apps menu icon
You can enable an apps button on your device so that you can keep most of your apps in the apps tray instead of on the home screen.

Customizing your Notification panel
Learn how to edit your notifications panel to customize it to your needs. You can rearrange the icons in the notification panel.

Restarting your phone
Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.


Accessing settings
Explore how to access settings on your device to change alert sounds, turn off GPS, adjust network settings, change the time and more. Access your device's Settings application to customize your device.

Managing data usage
Discover how to manage cellular data usage on your device. You can set up a data limit or a data warning on your device to help you manage your data usage and prevent overages.

Changing roaming settings for a trip
When traveling internationally, your device settings may require an update to conserve data and minimize unwanted fees. Learn how to change your roaming settings on the device ahead of your next trip. You can enable or disable roaming.

Configuring location settings
Sharing your GPS location with applications such as Maps can be turned on or off. You can change these location settings across your entire device or per app. Learn how to update location settings on your device.

Changing Lock screen security
Setting up a lock on your device will help keep your information secure. A screen lock will prevent others from getting into your device unless they have the necessary credentials. If your device is requesting a PUK code, you need to contact your carrier to unlock your device. Removing your security lock will allow anyone to be able to unlock your device.

Using a password lock
Your device can be secured with a password making it so no one can get into your device without entering your password. If you forget your password you will have to reset your device and you will lose any information that is not backed up.

Using a pattern lock
Your device can be secured using a pattern that you draw on the lock screen. No one will be able to get into your device without knowing the pattern. If you forget your pattern you will have to reset your device and you will lose any information that is not backed up.

Adjusting the screen timeout and brightness
Changing the length of time before the lock screen shows up, known as screen timeout, and brightness of your device can impact your battery life. Decreasing the time of inactivity before your device goes to sleep and lowering the brightness of your device can help extend your device's battery life.

Managing the battery
Learn how to manage the battery on your device. Taking care of your battery will extend your battery life.

Managing the device memory
Clearing your device's memory can help improve your device's speed to make it go faster. Your device may become slow because it is low on memory.

Managing app power usage and force closing apps
You can set battery usage allowances for certain apps on your device. If an app is using too much battery life or is behaving incorrectly, you can force stop the application.

Changing your ringtone
You can personalize the sound your device makes when you receive a phone call, email, or text message. Learn how you can change your default ringtone.

Setting the phone to silent
You can turn silent mode on to quiet your device's notifications. When your device is in silent mode, it will not make a sound to notify you of incoming notifications. You can set it to vibrate to alert you to incoming notifications.

Adding an account
You can set up all of your email accounts on your device. When an email account is set up on your device you will be able to receive notification for incoming emails, check your email, as well as send email from the accounts on your device.

Removing an account
You able to remove any email accounts that you have set up on your device. Removing an email account from your device does not delete the email account.

Changing account settings
When you set up an email account on your device, it may also sync your contacts or your calendar to your device. You can change those settings to only sync the data from the account that you want on the device.

Backing up and restoring your phone
It is a good idea to back up your device's information to the cloud regularly in case something happens to your device. Backing up your device's data to the cloud can make it easier to set up your new device.

Checking for and installing system updates
Keep your phone up to date by checking for new software regularly. A new Operating System (also known as an OS) version may have security patches and performance improvements for your device.

Resetting network settings
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.

Resetting all settings
Reset your device's apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

Performing a factory reset
A factory reset will erase all data from your device and is irreversible. Learn how to delete all personal information, apps and other information from your device.

Enabling USB debugging
Turn on USB Debugging to help trouble shoot your device. Once USB Debugging is turned on, you will be able to plug your device into a computer to access your device's logs.


Using your phone
Find out how to make a call using your device. You can dial a new phone number or place a call to an existing contact.

Using speakerphone
You can change a call to have the caller's voice come out of the speaker instead of the earpiece. This can allow you to talk on the phone hands free.

Turning on Wi-Fi calling
When Wi-Fi calling is on, your device can make and receive calls via Wi-Fi networks. Your device will choose to make calls via Wi-Fi or over a cellular network based on which signal is stronger at the time.

Changing call settings
Learn how to change the call settings on your device.

Viewing a missed call and adding it as a contact
Discover how to view a missed call and create a new contact from the number on your device.


Importing and exporting contacts
Import your contacts from a vcf file or from your SIM card. A vcf file can be exported from your old device and imported to your new device.

Syncing account contacts
Some accounts that you have on your device will allow you to sync contacts from the email address to your device.

Adding a contact
Create a new contact to store that person's information in your contacts. In addition to saving their phone number, you can store information like email, address and more unique to each contact.

Assigning a ringtone to a contact
Customize your contacts to have unique ring tones to make it easier to tell who a text, email, or phone call is from by sound. You can change the ringtone for individual contacts.

Adding a picture to a contact
Set pictures to the contacts on your device to make it easier to tell who a text, email, or phone call is from at a glance.

Adding a contact to favourites
Add or remove contacts from your favorites list to keep your favorite contacts easily accessible. Removing contacts from your favorites list does not remove them from your device.

Blocking and unblocking a contact
If you no longer want to receive text messages or phone calls from a contact, you can block their number on your device.


Sending a text with an attachment
Review how to compose and send a standard SMS message with your device's text messaging app. You can send a text message to an individual or a group.

Changing message settings
Change the text messaging settings for your device. You can change your notification settings, change your default SMS app, auto-download MMS text, and more.

Deleting conversations
Learn how to remove a text from your device. Removing a text message from your device will not remove it from the device of your correspondents.


Taking a picture
Learn how you can take a picture with your device's built in camera app.

Capturing a video
Learn how you can record a video with your device's built in camera app.

Changing the picture storage location
You can store pictures and videos on your device or on an SD card. Saving pictures and videos on your SD card frees up storage space on your device and makes it easier to transfer them to your new device.

Switching between rear and front cameras
Learn how you can use the front facing camera of your device to take a selfie picture or video.

Transferring photos to an SD card
Move photos and videos to your SD card to free up space on your device.


Connecting to Wi-Fi
Connecting to a Wi-Fi network can decrease your usage of cellular data. Learn how to join a Wi-Fi network. Note that you may need to enter a password to connect to a Wi-Fi network.

Pairing with a Bluetooth device
Learn how you can connect to a bluetooth device. Bluetooth devices can be anything from your stereo in your car to a keyboard to type on your mobile device with.

Using airplane mode
Airplane mode, also sometimes referred to as flight mode, can be used to quickly disable cellular service, Wi-Fi and Bluetooth connectivity while flying. Learn how to turn airplane mode on and off for the device for your next plane trip.

Accessing mobile network settings
When traveling internationally, your device settings may require an update to conserve data and minimize unwanted fees. Learn how to change roaming settings on your device ahead of your next international trip, including how to enable and disable roaming.

Web browser

Clearing browsing data
Learn how to clear your web browsing history for the browser on your device.

Bookmarking websites
Customize your web browsing experience by bookmarking websites that you frequently visit for quick access.

Changing web content settings
You can change settings on your device's web browser such as the search engine it uses, auto-fill form information, saved passwords, and more.

Managing browser tabs
You can switch between multiple tabs inside your web browsing app. This allows you to keep several websites open at once to quickly switch between. You can clear your open browser tabs by pressing X on the tabs you want to close.

Social networking

Adding a Facebook account
Discover how to access your Facebook account on your device. You can browse Facebook, make status updates, and more from your device.

Posting Facebook status updates
Learn how to make a status post to Facebook. You can post text, photos, videos, and more to your timeline.

Logging out of Facebook
Learn how to log out of Facebook on your device to help protect your account.

Adding a Twitter account
You can log into your Twitter account on your device. Once your Twitter account has been added, you can post Tweets, view your feed, search Twitter, and more.

If your Twitter account has been set up on your device, you can post Tweets from your device.

Google Play Store

Downloading an app or widget
Learn how to download an app or widget onto your device. Once downloaded onto your device, you will be able to use that application or widget.

Uninstalling an app or widget
Remove applications or widgets that you no longer use to free up space. Once you remove an application or widget you will not be able to use it again unless it is downloaded again.

Changing store settings
Explore the settings of your device's app store. Depending on your device you can change things such as video autoplay, when to use cellular data to download an app, parental controls, and more.

Google Maps

Using turn-by-turn directions
The Maps application can help guide you to your destination. Learn how to use Maps on your device to navigate to any location with turn-by-turn directions.

Adding map layers
Turn on the traffic layer to see the current traffic conditions to help you plan your trip.


Setting up Google Assistant
You can ask the Google Assistant to send emails, send texts, or start phone calls for you. In order to use the Google Assistant it needs to be set up first.

Using your feed
Your Google feed can be customized to show you information that is relevant to you. It can show you news articles, weather, sports scores, driving time estimations, and more.

Using voice actions
Using your Google Assistant, you can use voice commands to perform certain actions like sending an email or starting a phone call.

Searching your screen
Using the "What's on my screen" command, your Google Assistant can read what is currently on your screen and give you more information about it.

Planning your day
Your Google Assistant can be set up to perform certain tasks automatically after being given a voice command. It can help with home automation or tell you how long it will take to get to work.

Searching your photos
Your Google Assistant can search your Google Photos library for pictures or videos using voice commands.

Setting a reminder
Your Google Now assistant can be set up to send you reminders based on a time or a place.


Sending an email with an attachment
You can send emails from your device from any email account that has already been added to your Gmail app.

Changing inboxes
If you have multiple email addresses added to your Gmail app, you can switch between their inboxes. Gmail will also group emails for an account into helpful inboxes such as Social and Promotions.

Changing general settings
Changing the General Settings in Gmail will change the settings for all email accounts that have been added to Gmail.

Changing account settings
In the Gmail app, you can change the settings for a single account by accessing that's account's settings inside of Gmail.