Apple iPhone 12 Pro Max - Tutorials & Guides

Getting started

Understanding iPhone buttons and features
Explore an interactive view of the Home screen and buttons on your device. Learn about various icons, buttons, and features on the front of your device to find where they're located and what they do.

Getting to know the back of iPhone
Discover features on the back of your device with an interactive view. Learn the location of your camera, buttons, and more.

Unlocking the screen
Unlock your device to interact with your apps. Screen locks secure your device and protect your device from being accessed by other people. Your device may automatically lock after a certain amount of time depending on your screen timeout settings. If your device is requesting a PUK Code, you need to contact your device provider to unlock it.

Inserting and removing the nano SIM card
Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

Changing the language
You can have multiple languages on your device or you can change the main language on your device.

Charging iPhone
Learn how to charge your device to avoid running out of battery power. Keeping your device's battery well-charged will allow you to use it throughout the day without interruption.

Setting Up iPhone with Quick Start
When setting up your new device, you will be prompted by your old device to allow it to automatically transfer your user information to your new device. Follow these steps to use the Quick Start feature.

Setting up iPhone manually as a new device
Upon receiving a new device (or performing a factory data reset on your current device), you will need to follow the Initial Setup steps to activate and configure your device.

Home screen, display, and notifications

Creating folders
Creating folders on your Home Screen can help keep you organized. You can create folders for categories of apps such as Banking, Travel, Utilities, Social Media and more to customize your device.

Adding and removing Home screen pages
You can rearrange or move applications to a new or different home screen. Your device can have multiple home screens to suit your needs.

Editing Home screen pages
You can rearrange or move applications to a new or different home screen. Your device can have multiple home screens to suit your needs.

Changing the wallpaper
The background image for your device, also known as the wallpaper, can be changed in settings. You can use your own image as a wallpaper or choose from the default images on your device. You can change the lock screen and home screen backgrounds.

Adding widgets
Widgets allow you to do things such as preview upcoming events, see recent emails, and get quick access to your favorite contacts. Widgets are also known as modules and help you keep important information at the tips of your fingers.

Managing widgets
You can add, remove, or reorder your widgets. Learn how to customize the widgets on your home screen.

Removing widgets
Remove unused widgets to free up room on the home screen of your device. Widgets can be added back later if needed.

Customizing Control Center
You can change the icons that appear in the control center. Set up icons for items you would like quick access to.

Adjusting your auto-lock and brightness preferences
Changing the length of time before the lock screen shows up, known as screen timeout, and brightness of your device can impact your battery life. Decreasing the time of inactivity before your device goes to sleep and lowering the brightness of your device can help extend your device's battery life.

Scheduling a Night Shift
Night Shift filters out blue light from sunset to sunrise or on a customized schedule to help you sleep better at night. Learn how to create a custom Night Shift schedule.

Turning on Dark Mode
Customize your device to suit your mood and lighting preference by enabling or disabling dark mode.

Changing iPhone's name
You can change the name of your device. This name will show up when you connect your device to a computer or wirelessly connect to another device.

Viewing your notifications
Manage your notifications by viewing them or clearing them to keep your notification panel clean.

Managing notifications for an app
Learn how to adjust notification settings for applications. You can have some applications notify you with a sound while others come in silently.

Turning on LED flash for alerts
You can turn on a notification LED light to visually alert you when you have notifications. This is useful if you are hearing impaired or if you have your device on silent often.

Setting iPhone to silent
Silent mode will quiet your device's notifications. When your device is in silent mode, it will not make a sound to notify you of incoming notifications. You can set it to vibrate to alert you to incoming notifications with vibrations instead of sound.

Settings, maintenance, and security

Accessing settings
Your device settings lets you change options for things such as alert sounds, turn on or off GPS, adjust network settings, change the time, and more.

Signing in and out of your Apple ID
Sign into your Apple ID on your device to restore your personal data stored in the iCloud. You will need an Apple ID to access certain features like the App Store.

Resetting your Apple ID password
Learn how you can reset your password if you have forgotten it. You will need access to the email associated with your account.

Removing a device from your Apple ID
Learn how to remove a device from your Apple ID. This will delete your personal data on the device.

Turning passcode on
Setting up a passcode on your device will help keep your information secure. A screen lock will prevent others from getting into your device unless they have the necessary credentials.

Setting up Face ID
Set up the Face security type lock to help keep your device secure. If your face is not recognized by the device, you will be prompted to input your PIN or passcode.

Configuring location settings
Sharing your GPS location with applications such as Maps can be turned on or off. You can change these location settings across your entire device or per app.

Turning Find My iPhone on
Learn how to turn on Find my iPhone through the settings application. If your devices go missing, Find My iPhone app or can help you find them again.

Using the Find My app
Learn how to turn on or off Find My iPhone or Find My iPad. This feature can be useful in case you lose your device but will need to be turned off to perform some actions. You should turn it off if you are selling your device.

Helping a friend find their device
You can find more help regarding your Gizmo device through the FAQ section of the GizmoHub app.

Checking for and installing system updates
Keep your phone up to date by checking for new software regularly. A new Operating System (also known as an OS) version may have security patches and performance improvements for your device.

Managing the battery
Learn how to manage the battery on your device. Taking care of your battery will extend your battery life.

Managing iPhone's memory
Clearing your device's memory can help improve your device's speed to make it go faster. Your device may become slow because it is low on memory.

Saving storage by offloading unused apps
Enabling the Offload Unused Apps feature on your iPhone will automatically uninstall apps that are rarely used. This will help free up storage space on your device.

Managing open apps
You can switch between and close any apps that are running on your device. You can also see all of your currently running apps by accessing the Recents screen.

Managing background app refresh
You can set battery usage allowances for certain apps on your device. If an app is using too much battery life or is behaving incorrectly, you can force stop the application.

Checking your device's warranty status
Learn how to check the warranty status for your device. If your device is still under warranty, it may be eligible for fixes if it breaks at no or a reduced cost.

Backing up iPhone using iCloud
Your device can automatically back up your data - including contacts, photos, videos, documents and more - to iCloud. Regularly backing up your device to iCloud will allow you to easily restore your data onto a new device.

Upgrading your iCloud storage plan
If you are running out of space on your device, you can upgrade your iCloud storage so you have more space in the cloud to store your photos, videos, songs, and more.

Force restarting iPhone
Learn how to turn your device off and back on again. Restarting your device is often the first step when troubleshooting a device issue.

Using recovery mode
If you're having problems updating or restoring your device, you can enable recovery mode to restore or update with the assistance of your computer.

Resetting network settings
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.

Resetting all settings
Reset your device's apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

Performing a factory reset
A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

Finding your device's IMEI number
Discover where to find your devices IMEI in the settings section of your device.

Screen Time and Family Sharing

Scheduling time away from your devices
Limit when certain apps on your device can be accessed by managing Screen Time. During this time, only apps you select and phone calls will be available and these settings will apply to all of your devices sharing the same Apple ID.

Adding an app limit
You can view app usage for your device and set app limits for yourself. Some devices are also able to set app time limits on a child's device.

Setting content restrictions
You can set up your child's device to have content restrictions. The restrictions can be on anything from websites to music or podcasts.

Viewing your screen usage behavior
You can view the screen time usage, notifications, or number of times an app has been opened in a day.

Setting up Screen Time as a parent
You can set up your child's device to manage their screen time. Depending on your device, you may be able to set a daily screen time limit or limit the time a child can spend in an app.

Setting up Purchase Sharing
Learn how you can share app purchases made on your device with your family. Some devices may also be able to share location and music purchases.

Managing family members
Control and customize what your family has access to in the app store by managing family sharing settings.


Using your phone
Find out how to make a call using your device. You can dial a new phone number or place a call to an existing contact.

Turning on Wi-Fi calling
Wi-Fi calling may help to improve your call quality if you are in an area with poor cellular reception.

Returning to a call
While on a phone call, you can navigate back to your home screen and use your device as normal without hanging up the phone call.

Adding a recent call as a contact
Use your saved contacts to call them instead of typing out their number from memory.

Blocking and unblocking a contact
Learn how to block or unblock a contact's phone number. This will prevent that phone number from contacting your device.

Deleting a voicemail
Delete voice mails that you no longer need to keep your voice mail inbox clean.


Importing contacts
Import your contacts from a vcf file or from your SIM card. A vcf file can be exported from your old device and imported to your new device.

Syncing account contacts
Some accounts that you have on your device will allow you to sync contacts from the email address to your device.

Adding a contact
Create a new contact to store that person's information on your device. In addition to saving their phone number, you can store information like email, address, and more to each contact.

Editing a contact
Learn how to edit and update contacts to keep your contact information up to date.

Assigning a ringtone to a contact
Customize your contacts to have unique ring tones to make it easier to tell who a text, email, or phone call is from by sound.

Adding a picture to a contact
Set pictures to the contacts on your device to make it easier to tell who a text, email, or phone call is from at a glance.

Adding a contact to favorites
Add or remove contacts from your favorites list to keep your favorite contacts easily accessible. Removing contacts from your favorites list does not remove them from your device.

Texting and messaging

Using quick reply
Use 3D Touch to quickly respond do a text message that came in. With quick reply, you can respond to a text message without opening the Messaging app.

Sending a text with an attachment
Compose and send a standard SMS message with your device's text messaging app. You can send a text message to an individual or a group.

Deleting conversations
Learn how to remove a text from your device. Removing a text message from your device will not remove it from the device of your correspondents.

Turning iMessage on or off
iMessages can be sent between Apple devices such as the iPhone, iPad, iPod touch, and Mac devices. iMessages may have some additional effects depending on your device such as text effects or Memojis.

Messaging in low quality image mode to save data
To save on cellular data usage, you can set your device to send images via text at a lower quality.

Saving storage by auto deleting old conversations
Deleting old messages is a good way to save storage space. Many devices have the option to delete messages after they are a certain amount of days old. Other devices will limit the number of messages that can be stored on the device.

Hiding alerts for a messages conversation
You can mute a conversation thread without deleting it. Muting the thread will disable notifications for it.

Turning off group message notifications
Learn how you can send a text message or multimedia message to a multiple contacts at once. You can attached a picture, video, or other media file to a text message.

Sharing your location in a messages conversation
Send your current location to a contact via text. This can help them easily navigate to your location.

Blocking a number from messages
If you no longer want to receive text messages from a contact, you can block their number on your device.

Typing one-handed with QuickType keyboard
Your device has multiple keyboard modes for typing with both hands or just one hand. Learn how you can change your keyboard so that you can type with just your left or right hand.

Setting up your Messages profile
Explore how to set up your Messages profile. You can choose whether to share the name and photo on your iCloud account when sending messages.

Replying to a message in a group
While in a group chat in your messages app, you can respond to a specific message in a thread of messages.

Editing group text information
You can edit a group in your messaging app. You change things such as the name of the group, add contacts. send a location, and more.

Pinning a text message
In the messages app, you can favorite conversations with the contacts you message the most.


Adding a personal email account
Set up your personal email account on your device so that you can access your email messages, send new emails and more. You can have mutliple email accounts on your device.

Adding a corporate email account
Set up a corporate email account on your device so that you can check and send work email on the go. You can add multiple email accounts to your device.

Removing an account
You are able to remove any email accounts that you have set up on your device. Removing an email account from your device does not delete the email account.

Sending an email with an attachment
Learn how you can attach pictures, videos, etc. to emails when sending an email with your device. By attaching files to your email, you can share photos by email to your contacts.

Changing inbox views
If you have multiple email addresses set up on your device, you can switch between them in your device's email app. Many people will multiple personal email accounts as well as their work account.

Changing account settings
When you set up an email account on your device, it may also sync your contacts or your calendar to your device. You can change those settings to only sync the data from the account that you want on the device.

Camera and photos

Taking a picture
Pictures taken with your device will be saved in a gallery or photos app. You can adjust settings of your device's camera before taking the picture.

Capturing a video
Learn how you can record a video with your device's built in camera app.

Capturing a time-lapse video
Learn how to take a time lapse with your device. A time lapse speeds up a long video to show change over time.

Capturing a slow motion video
Capturing a video in slow motion allows you to look at a high speed action in extended detail. .

Switching between rear and front cameras
Learn how you can use the front facing camera of your device to take a selfie picture or video.

Using live picture
Discover how to use Live Photo to add motion and sound to the pictures you take on iPhone.

Capturing and editing a screenshot
Learn how your device can take screenshots of whatever is currently on your screen. Once a screenshot has been taken, you can draw on it or place text on it.

Sharing photos
Share photos and videos with others via Bluetooth, text message, email, Facebook and more.

Deleting photos
In your photo or gallery app, you can delete photos you don't want or already uploaded to the cloud.

Wi-Fi, data, and connected devices

Connecting to Wi-Fi™
Connecting to a Wi-Fi network can decrease your usage of cellular data. Learn how to join a Wi-Fi network. Note that you may need to enter a password to connect to a Wi-Fi network.

Adjusting Private Address options
Turning on Private Address will make it harder to track your device across Wi-Fi networks. Turning this on or off will require you to Rejoin the network.

Managing data usage
Discover how to manage cellular data usage on your device. You can set up a data limit or a data warning on your device to help you manage your data usage and prevent overages.

Turning on data roaming
When traveling internationally, your device settings may require an update to conserve data and minimize unwanted fees. Learn how to change your roaming settings on the device ahead of your next trip. You can enable or disable roaming at any time

Accessing mobile network settings
When traveling internationally, your device settings may require an update to conserve data and minimize unwanted fees. Learn how to change roaming settings on your device ahead of your next international trip, including how to enable and disable roaming.

Configuring LTE settings
VoLTE stands for Voice over LTE. This is a high-speed wireless communication service that allows for higher voice quality during phone calls.

Turning on personal hotspot
Set up your device as a Mobile Hotspot so you can share your data connection with other devices. Your device will create a Wi-Fi hotspot with its data connection. Other devices will be able to connect to the Wi-Fi hotspot.

Setting the password on personal hotspot
Change your hot spot password to be easier to share with others. Make sure you still follow basic password security standards such as including capital letters, numbers, or symbols.

Turning off Wi-Fi assist
Learn how to save data by turning off Wi-Fi Assist on your device. Wi-Fi Assist will use your data plan to connect to the internet when your Wi-Fi signal is poor.

Using airplane mode
Airplane mode, also sometimes referred to as flight mode, can be used to quickly disable cellular service, Wi-Fi and Bluetooth connectivity while flying. Learn how to turn airplane mode on and off for the device for your next plane trip.

Pairing with a Bluetooth device
Learn how you can connect to a bluetooth device. Bluetooth devices can be anything from your stereo in your car to a keyboard to type on your mobile device with.

Setting up your watch for the first time
Follow along to set up and activate your Apple Watch for the first time (or after a factory reset). After these few steps, you'll be able to begin using your Apple Watch.

Digital SIM

Setting up your second cellular plan with eSIM
Set up a secondary, electronic SIM card to allow you to switch between carriers based on which network service area you are in. This can be helpful for frequent travelers.

Assigning your preferred cellular plan to use with a contact
Set a contact's preferred line when you have two SIM cards. This will make the preferred line the default whenever you interact with that contact.

Switching phone numbers for a call
Your device can have two SIM cards at the same time, one may be an "eSIM" also known as an electronic SIM card. This allows you to switch between two carrier plans which can be helpful if you are traveling out of your primary carrier's network for an extended period of time.

Switching phone numbers for an SMS or MMS message
With the dual sim feature of your device, you can easily switch between phone numbers when sending an SMS or MMS message.

Changing your cellular data number
After you have a digital SIM set up on your device you can switch between your primary and secondary SIM cards manually.

Managing cellular settings for a plan
The dual sim feature of your device lets you manage each cellular plan and their respective settings separately.


Clearing browsing data
Learn how to clear your web browsing history for the browser on your device.

Bookmarking websites
Customize your web browsing experience by bookmarking websites that you frequently visit for quick access.

Changing content settings
You can change settings on your device's web browser such as the search engine it uses, auto-fill form information, saved passwords, and more.

Managing browser tabs
You can switch between multiple tabs inside your web browsing app. This allows you to keep several websites open at once to quickly switch between. You can clear your open browser tabs by pressing X on the tabs you want to close.

App Store

Downloading an app
You can download an app or widget onto your device from your device's app store application. Once downloaded onto your device, you will be able to use that application or widget.

Uninstalling an app
Removing applications or widgets will free up space on your device. Once you remove an application or widget you will not be able to use it again unless it is downloaded again.

Checking for app updates
Your applications will update frequently, learn how to check for updates through your app store.

Changing store settings
Explore the settings of your device's app store. Depending on your device you can change things such as video autoplay, when to use cellular data to download an app, parental controls, and more.

Redeeming an iTunes & Apple Music gift card
Learn how to redeem gift cards in the store. A gift card can be used as cash for most purchases.

Checking a subscription status
If you would like a receipt after each subscription renewal, you can enable this within your devices settings.

Apple Pay

Setting up Apple Pay
Discover how to set up Apple Pay on your compatible iOS device. Once set up, you can make payments directly from your iPhone or Apple Watch.

Paying friends using Apple Pay Cash
Learn how to send money to your contacts. You can send money to your contacts from your device.


Using turn-by-turn directions
The Maps application can help guide you to your destination. Learn how to use Maps on your device to navigate to any location with turn-by-turn directions.

Adding map layers
You can view different layers in the Maps app such as traffic or satellite. Each layer can be turned on or off.


Turning Siri on and off
Enable pressing a button to access Siri on your device. Siri can do things like send a text, send an email, or start a phone call for you.

Using Siri
Once enabled, you can use a device button to launch Siri. Siri can do things like send a text, send an email, or start a phone call for you.

Using Siri handsfree
Enable "Hey Siri" to access Siri hands free on your device. Siri can do things like send a text, send an email, or start a phone call for you.

Using Siri by typing
Enable Type to Siri so that you can send queries to Siri by typing them. This is useful if you are speech impaired or need to use Siri in a situation where you are unable to talk.


Creating a Medical ID
Be prepared for an emergency by setting up your Medical ID to give first responders access to life saving information.

Managing your Medical ID
Keep your Medical ID up to date by editing fields such as weight, height and date of birth.

Viewing health data
Keep track of your health and wellness by monitoring highlights in steps, heart rate and more.


Placing a video call
Place a FaceTime call to another iPhone. This can be done using a phone number or the registered email address on your contact's icloud account.

Placing a video conference call
Discover how to place a video conference call using FaceTime. FaceTime now allows you to interact with up to 32 participants in a single call.

Changing FaceTime settings
Discover how to change your FaceTime settings. You can manage your FaceTime caller ID, blocked contacts, and other FaceTime preferences.

Blocking and unblocking a contact in FaceTime
When you add a number or contact to your block list, they will not be able to message, call, or FaceTime you until you unblock them.

Deactivating FaceTime
If you do not wish to receive FaceTime calls you can deactivate FaceTime. By turning off FaceTime you will be ineligable to receive FaceTime calls.

Productivity and efficiency

Using Control Center
You have quick access to many of your device's features from your control center. Access your control center from the home screen and use it to do things like turn on or off the flashlight, start a time, access the calculator or camera, and more.

Multitasking between apps
Learn how to manage your open applications. You can switch between and close any apps that are running on your device. You can also see all of your currently running apps by accessing the Recents screen.

Creating a list
Keep your tasks and reminders neatly organized by creating a list in the Reminders app.

Setting a reminder
Set reminders to help you remember time sensitive tasks such as picking up groceries on your way home or taking medication.

Deleting a list
If you no longer need a reminder or a reminder list you can delete it to keep your reminders organized.

Deleting a reminder
If you no longer need a reminder or a reminder list you can delete it to keep your reminders organized.

Adding a stock
Keep track of the market trends and your portfolio by tracking stocks through the stock app.

Recording a voice memo
Record a memo with your voice to listen to later if you are unable to type out your thoughts at the moment.

Managing your voice memos
Learn how to edit or delete your voice memos. Keep your voice memos named well so you can access the one you need quickly.

Using search on iPhone
Learn to use the search function on your iPhone. You can use your iPhone to search contacts, apps, the web, and more.

Using long press on the Home Screen
Discover how to use 3D Touch on the Home screen of iPhone. The 3D Touch menus can be used as shortcuts into the app.

Using long press in an app
Some apps allow you to use 3D Touch inside of them to quickly perform an action.

Using long press for communication
Use 3D Touch to quickly reply to a message. You can use this feature from the Lock Screen, Notification Panel, or on a notification popup at the top of your screen.

Using Picture in Picture
With the Picture-in-Picture function of your device, you can keep a minimized version of some apps open while you navigate the rest of your device.


Creating a shortcut
Set up shortcuts on your device to have commonly used actions right at your fingertips.

Editing a shortcut
Make tasks easier than ever by creating an automated sequence of actions through the My Shortcuts feature.

Running a shortcut
Make tasks easier than ever by running an automated sequence of actions through the My Shortcuts feature.


Managing your emergency contact info
Learn how to access the emergency contact on your device. This will be available to anyone that has your device in the event you are unable to call for help.

Accessing emergency contacts
Learn how to enter Emergency Mode on your device. You can access options such as Medical ID or Emergency SOS.

Using emergency SOS
Emergency SOS lets you quickly call for help and alert your emergency contacts. Your device will begin to call emergency services for you if you enable Emergency SOS.